If you have general questions about this new sorting option in Find A Doctor and the Care and Cost Finder tool, please contact Provider Customer Service.
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Providers may review a copy of the new sorting methodology here. Activate your secure online account today to access your digital ID card, find a doctor in your plan, review claims and payments, chat with an agent, and more Register Now Download the Sydney Health app for 24/7 access to your benefits and claims information, ID cards, virtual doctor visits, and more.Provider factors will be updated on a quarterly basis.Now this sorting option will be available to all of Empire’s membership on the same terms and conditions as described in that Octonotice.Īdditional information about Personalized Match: Look for a doctor, hospital, laboratory, or any other medical provider by name, specialty or location anywhere in Louisiana, and print directory results for. Members will continue to have the ability to sort from a variety of sorting orders (such as distance), and this enhancement in sorting methodology will have no impact on member benefits.Īs you may recall from our Octonotice that this sorting option, “Personalized Match,” has been available on Care and Cost Finder since November 12, 2018, for Empire’s non-fully insured members. Providers with the highest overall ranking within the search radius will be displayed first with other providers displayed in descending order based on overall rank and proximity to the center of the search radius. These member and provider features will be combined to generate a unique ranking of providers for each member conducting the search. The sorting results will take into account member factors such as the member’s medical conditions, and medications as well as provider factors such as areas of specialty, quality and efficiency measures, volumes of patients treated across various disease conditions, and outcome-based quality measures. The sorting option is based on algorithms which will use a combination of provider location, quality, cost results and member information to intelligently sort and display results for a member’s search. Find A Doctor currently offers multiple sorting options, such as sorting providers based on distance or name.īeginning July 20, 2019, Empire’s Find A Doctor will have a new sorting option called “Personalized Match”. Empire’s Find A Doctor tool provides Empire members with the ability to search for in-network providers using the member portal at . Blue Cross Blue Shield of Arizona offers health and dental insurance plans for individuals and families in Arizona.
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